Most cement based products don't fully cure for 28 days. THin sets with their high latex content will take longer in damp conditions. Now, your original floor may have failed for other reasons. Even if the floor had been there for 10 years, you have to gradually raise the heat on a tile floor. IF you just turn it on, the resulting expansion can loosen the tile from the sub floor, because they will expand at different rates...being 2 different products. What do you have as a sub floor now? Is it concrete, wood, gypcrete ?? And was the tile adhered directly to this surface, or was a membrane such as Ditra installed first?
_________________________
Brian