Hi Pat
It looks as though there isn't a sloped mud bed UNDER the liner. This causes moisture to collect and eventually wick up your backer board and cause the tile installation to fail. It's also possible that the weep holes are plugged.
My advise would be to start over enabling you to rebuild a properly designed pan.
Sorry Pat, but I don't see a "quick fix" with this job. Lets see what someone else thinks.
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Harry Dunbar